The customer reserves the right to cancel the service or package within 24 hours after the purchase date (“Accepted Cancellation date”), if a medical condition they possess proves to be a contraindication to the treatment, and the patient has not started the treatment. Byou Laser Clinic reserves the right to request a doctor’s note. Byou Laser Clinic has the right to decline the package cancellation request if a doctor’s note cannot be provided. 

In the event that a customer chooses to cancel their treatment package after completing any number of sessions, for refund calculations, the value of sessions used will be according to the original price featured on Byou Laser Clinics’ shop/pricelist, before any promotional value. The full price of sessions used will be deducted from the paid amount by the customer. 

For any cancellations, the customer will be charged $250+tax. No refund will be executed if the cancellation request was submitted after the “Accepted Cancellation Date”. Purchased packages may be transferred to a more suited candidate for the treatment if a medical condition is preventing the client from continuing their services with Byou Laser

If the customer chose to pay for their treatment package through a third-party financial institution, an additional fee of 12% of the total package value will be applied to the cancelation fee. 

Any false statements/advertisements or posts on Social Media or other media outlets which involve Byou Laser or businesses associated with Byou Laser may result in repercussions.